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ADVANCE BOOKING POLICY:
- 30 % of the total package cost must be deposited as an advance in our company’s account to confirm the package.
- We can also accept the booking at 20 % of total package cost as a token amount if you confirm the desired package before 30 days of your travel date.
- Please note that the advance 20% of the payment will be considered as token amount only & will be non refundable. Rest of the 30 % must be cleared before 30 days of Travel Date. Failure in doing so will lead to cancellation of your tour .
- Remaining 50 % of the package cost will be collected on arrival day.
- Customers must carry the issued confirmation letter on their trip as it contains important information like confirmed hotel, Cab Details and Service contact Numbers.
CANCELLATION & REFUND POLICY:
- There is no contract between Azaad Bharat booking Holidays and the client until the company has received initial deposit amount of specified tour package.
- Advance token amount 20% is non-refundable in any cases.
- Advance amount 50% is also non-refundable in case the cancellation is done within 7 days of the travel dates or No Show scenarios.
- The Company deserves the right to change the package cost depending on the economical status of the market as per the Government policy.
- In exceptional cases like Instant death, company can refund the advance payment amount but only after deducting its service charges. (Please note: Company would also need the death certificate to process the refund amount)
AMENDMENT POLICY (PREPONE & POSTPONE):
- In case client wishes to prepone /postpone his or her travel dates, we request you to kindly reach us 10 days prior to journey date via e-mail/SMS.
- The customers can prepone /postpone their tour once without any additional charges but second time will attract additional charges.
- In all prepone or postpone scenarios, the services and the costing will be subject to availability of Hotel/Volvo and season/off season time.
- The validity to utilize your Advance payment in prepone/postpone scenarios is 6 month from the date of advance payment.